Two Factor Authentication

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What is Two Factor Authentication?

Two Factor Authentication (2FA) is an extra layer of security for your account. It requires an extra step in the login process.

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What is a One-Time Password?

With 2FA activated, first, you log in as you normally would with a username and password. You will then be prompted to enter a One-Time Password.

This One-Time Password is generated from an authenticator app that is installed on your mobile device. It is time-limited to 30 seconds so you will need to enter it quickly to complete the login process.

What do I need before I set up 2FA?

You will need a third-party authenticator app installed on your mobile device.

Here are some of the most popular authenticator Apps:

Google Authenticator : Android  iOS

Authy : Android  iOS

FreeOTP : Android  iOS

Lastpass Authenticator : Android  iOS

Microsoft Authenticator : Android  iOS

IMPORTANT: You will be required to use your selected app to generate your One-Time Password every time you log in.

I have my app installed! How do I activate 2FA?

Navigate to Flyout Menu > My Profile/Settings.

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Scroll down to the bottom of the page to the Two Factor Authentication section.

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Scan the QR code with your authenticator app to generate a code, and enter it into the field above. Click Activate to finalize your 2FA settings.

Now every time you enter your username and password to log in, you will be sent a One-Time Password to your authenticator app.

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